Delivery Policy


A . These terms and conditions (“terms”) set out the basis on which UPS will transport packages, documents and
envelopes (“packages”). These terms are supplemented by the current applicable UPS Service and Tariff Guides (“the Guides”).
The Guides contain important details about the services of UPS which the shipper should read and which form part of the
agreement between UPS and the shipper.

B. The term “UPS” will mean and the shipper’s contract will be with the UPS authorised service contractor, or the UPS
entity if existing, in the country where the shipment is presented for carriage, who may be contacted c/o 5 Avenue Ariane, 1200
Brussels, Belgium (although this shall not be taken in itself as choosing domicile or conferring jurisdiction on any court). That
company will also be the (first) carrier of the goods for the purposes of the Conventions referred to in paragraph C.

C. Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply.
The Warsaw Convention governs and in most cases limits the liability of carriers in respect of loss of or damage or delay to cargo.
(For the purpose of these terms the phrase “the Warsaw Convention” means (i) the Convention for the Unification of Certain Rules
Relating to International Carriage by Air signed at Warsaw on 12th October 1929 or (ii) that Convention as amended or
supplemented by any protocol or supplementary convention or (iii) the Montreal Convention 1999, whichever is applicable.)
Notwithstanding any clause to the contrary, international carriage by road may be subject to the provisions of the Convention on the
Contract for the International Carriage of Goods by Road signed at Geneva on 19th May 1956 (“the CMR Convention”).

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